Privacy Policy

Last Revised: August 1, 2024


Introduction

This Privacy Policy ("Policy") outlines how Raina Garner Coaching and Counseling ("Raina Garner," "we," "us," or "our") collects, uses, discloses, and protects your personal information. This Policy applies to our website, subdomains, mobile versions, and any associated applications (collectively, the "Website").

Use of The Site By Minors

You must be the age of majority or older (18 in most states of the United States; older in some jurisdictions) to use our services. Individuals under the age of 18 (but not younger than 13) may use our Website only with the consent and involvement of a parent or legal guardian, and otherwise subject to our Terms of Use. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently received personal information from a person under the age of 18, we will delete such information from our records.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). In particular, we have collected the following categories of Personal Information from consumers within the last twelve (12) months:

Category Examples Collected
A. Identifiers A real name, alias, postal address, email address, unique personal or online identifier, IP address, account name, Social Security number, driver's license number, passport number, date of birth, or other similar identifiers. YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code Ā§ 1798.80(e)) A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. YES
C. Protected classification characteristics under California or federal law Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). YES
D. Commercial information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES
E. Biometric information Physiological, behavioral, and biological characteristics, including DNA, that can be used, singly or in combination with each other or with other identifying data, to establish individual identity or other identifier or identifying information, such as fingerprints, voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NO
F. Internet or other network activity Browsing history, search history, information on a consumerā€™s interaction with a website, application, or advertisement. YES
G. Geolocation data Physical location. YES
H. Sensory data Audio, electronic, visual, thermal, olfactory, or similar information. NO
I. Professional or employment-related information Current or past job history or performance evaluations. YES
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. YES
K. Inferences drawn from other Personal Information Profile reflecting a personā€™s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. YES

What Personal Information We Collect and Why

  1. Communication Data: This includes any communication you send to us through the contact form on our website, via email, text, social media messaging, social media posting, or any other communication. We process this data to communicate with you, for record-keeping, and to establish, pursue, or defend legal claims. Our lawful ground for this processing is our legitimate interests.

  2. Customer Data: This includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us.

  3. User Data: This includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain backups of our website and/or databases, and to enable publication and administration of our website, other online services, and business. Our lawful ground for this processing is our legitimate interests.

  4. Technical Data: This includes data about your use of our website and online services such as your IP address, login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings, and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you, and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests.

  5. Marketing Data: This includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions, to deliver relevant website content and advertisements to you, and to measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests.

  6. Registration Information: To create an account, you must provide some Personal Information, including your email address and a password. To complete a purchase, you must include your first and last name, billing address, and credit card information. We may use your registration information for internal and service-related purposes, including to enable our vendors and suppliers to allow us to offer the Website, to conduct audits, research and analysis, to maintain, protect, and improve the Website, or to develop new services.

  7. Payment Information: To make purchases on the Website, you must enter valid credit card information or valid PayPal account information. We use this information only to process payments and do not share it with any third parties other than to process payments.

How We Use Your Information

We use your Personal Information for the following purposes:

  • To communicate with you, including responding to your inquiries and fulfilling your requests.
  • To provide, support, personalize, and develop our Website and services.
  • To process your transactions and manage your orders.
  • To administer promotions, surveys, and contests.
  • To maintain the security and integrity of our Website and services.
  • To analyze how our Website and services are used and improve them.
  • To comply with legal obligations.

Sharing Your Information

We may share your Personal Information with:

  • Contractors and third-party service providers who assist us in operating our Website, conducting our business, or servicing you.
  • Professional advisors, including lawyers, bankers, auditors, and insurers.
  • Government bodies and law enforcement agencies as required by law.
  • Other third parties as required by law or in connection with legal proceedings.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets.

Cookies and Related Technologies

We use cookies to enhance your experience on our Website. Cookies are small text files that a website places on your device to store information about your preferences. Most browsers allow you to manage cookies, including blocking and deleting them. If you block or delete our cookies, the Website may not work as well or at all for you.

We may also use web beacons, clear gifs, and similar technologies to monitor the effectiveness of our communications and improve our Website and services.

Your Rights

You have the right to:

  • Access the Personal Information we hold about you.
  • Request the correction of inaccurate or incomplete Personal Information.
  • Request the deletion of your Personal Information.
  • Object to the processing of your Personal Information.
  • Request the restriction of processing your Personal Information.
  • Request the transfer of your Personal Information to another party.
  • Withdraw your consent at any time where we are relying on consent to process your Personal Information.

To exercise any of these rights, please contact us at [email protected].

Data Security

We have implemented appropriate security measures to protect your Personal Information from accidental loss, unauthorized access, use, alteration, and disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

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By using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.