Cancellation and Refund Policies

Effective date: October 16, 2026

This Cancellation and Refund Policy (the "Policy") applies to all digital products, courses, coaching subscriptions, and retreats offered by Raina Garner Coaching L.L.C. ("we," "us," or "our"). By purchasing any product or service from us, you agree to the terms of this Policy.

1. Digital Products and Downloads

1.1 All sales of digital products and downloads are final. This includes workbooks, guides, scripts, meditations, and other downloadable or instantly accessible materials.

1.2 Because digital products are delivered immediately, they are not eligible for a refund.

2. Coaching Subscriptions

2.1 Coaching subscriptions may be refunded only within 14 days of your initial purchase date (the "Refund Period").

2.2 If you request a refund within the Refund Period, we will refund the value of any unused sessions, prorated based on the number of sessions included in your plan, and your subscription commitment will end.

2.3 Used sessions are not refundable. A session counts as used once it has taken place, or if it is canceled or rescheduled with less than 48 hours' notice.

2.4 After the Refund Period ends, payments are non-refundable and you are responsible for all payments for the full term of your subscription.

3. Courses

3.1 Refunds are available only for courses that run longer than 14 days. Courses that run 14 days or less are not eligible for a refund.

3.2 To be eligible, you must request a refund within 14 days of your purchase date, and you must have completed all modules and assignments available to you at the time of your request.

3.3 With your request, please include proof of your completed work, such as your completed workbooks or assignments.

4. Subscription Cancellation

4.1 After your initial subscription commitment period, you may cancel your subscription.

4.2 To cancel, email [email protected] at least two (2) weeks before your next billing date. Please include your name, your subscription, and your desired cancellation date.

4.3 No refunds will be given for any payments made before your cancellation request.

4.4 Unused sessions expire at the end of each billing cycle and do not roll over, including after cancellation. Sessions canceled or rescheduled with less than 48 hours' notice count as used.

5. Retreats

5.1 If you cancel more than 60 days before the retreat start date, your payments will be refunded, minus your first payment or deposit.

5.2 If you cancel 60 days or less before the retreat start date, payments are non-refundable, because that is when we commit to the venue, the food, and the team on your behalf.

5.3 Each retreat's page lists its exact cancellation cutoff date. If a retreat's page lists a different cutoff date, the date on that retreat's page applies.

5.4 Transfers: If you can't attend, you may transfer your spot to another woman, as long as she completes and is approved through our application process, or move the amount you have paid toward a future retreat. Please email us to request a transfer before the retreat begins.

5.5 If for any reason we need to cancel the retreat, you will receive a full refund of everything you have paid.

6. How to Request a Refund

6.1 Email [email protected] with your name, the product or service you purchased, and your purchase date.

6.2 Approved refunds are issued to your original payment method.

7. General Provisions

7.1 We may update this Policy from time to time. Changes will be posted on our website with a new effective date, and we will notify you of significant changes as described in our Terms and Conditions.

7.2 This Policy is governed by the laws of the State of Colorado.

For any questions about this Policy, please contact Raina Garner Coaching L.L.C. at [email protected].